SERVICES
Managed Services
As the only company to provide both in-house IT and cybersecurity services, we ensure you’re protected by including proactive cybersecurity with every managed service agreement. Our team of industry-certified IT engineers have the dedicated domain experience required to meet your unique business needs and challenges, without the need to utilize separate vendors.
- PROACTIVE CYBERSECURITY
- 24/7 HELPDESK & SUPPORT
- CLOUD SYSTEMS MANAGEMENT
- BACKUP & DISASTER RECOVERY
- VOIP
- EVENT MANAGEMENT
Professional Services
Do you have an IT project you need help tackling? From small custom projects to large scale projects like designing multi-location network infrastructures and migrating servers, we can manage the process for a smooth implementation.
- DATA CENTER IMPLEMENTATION
- NETWORK DESIGN & INTEGRATION
- CLOUD MIGRATION
- MOBILE DEVICE MANAGEMENT SYSTEMS INTEGRATIONS
- BUSINESS CONTINUITY/DISASTER RECOVERY SYSTEMS
- UNIFIED COMMUNICATIONS
- MICROSOFT 365 ARCHITECTURE & MIGRATION
- MULTI-FACTOR AUTHENTICATION SERVICES
Technology Solutions
AG Technology works closely with the leadership to form a technology strategy consistent with the association's goals.
Strategic Initiatives
AG Technology has found that association strategic planning works most effectively as a comprehensive and integrated process incorporated into the overall, ongoing management of the organization. This enables the group to focus efforts on what is important, bringing the organization to its desired future, while also allowing the organization to be flexible and open to making changes and capitalizing on new opportunities. AG Technology combines formal planning with on-going evaluation and provides updates at each leadership meeting.
24x7 Proactive Management
Our fully-staffed remote help desk and field service team manage your IT systems with perpetual monitoring, asset management, scheduled security scans, automated patch deployment, website and database care, server health assessments, and more.
Live Help
Most IT companies go out of their way to avoid live interactions. They want you to leave a message or wait and navigate an automated phone tree that never seems to get you to the right person. We actually answer the phone! It is very important to us that your call is answered by a human in our office and directed to the appropriate resource to resolve your issue. Optionally, support cases submitted online receive the same priority handling as phone calls and streamline your workflow.
Flexible Service Programs
From our Unlimited Cloud Program, which includes 100% of your on-demand support and comprehensive managed services components for a fixed monthly cost, to customized programs built to suit your requirements, we offer the flexibility to meet your unique needs.
Professional Support
On-demand support with incredible response times and automatic escalation. We take care of your IT needs - you focus on your business.
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